This Privacy Policy explains how Proclaim Pulse LLC ("Provider," "we," "us," or "our"), operator of the Pulse billing platform and the website at proclaimpulse.com (together, the "Service"), collects, uses, shares, and protects information. It also describes how we handle data accessed through the Intuit QuickBooks Online integration.
If you do not agree with this Policy, please do not use the Service.
The Service is a business-to-business billing platform used by telecommunications, VoIP, and communications providers ("Customers" or "you") to bill their own end-users. This Policy covers:
The Service is intended for business use. It is not directed to consumers or to children (see Section 10).
When you authorize a connection to your QuickBooks Online company, we access accounting data necessary to synchronize your billing and accounts-receivable records. Depending on the features you use, this may include: customers, items/products, accounts (chart of accounts), invoices, payments, credit memos, and related transaction records. We read reference data (such as your chart of accounts and item list) to map records correctly, and we write finalized billing and payment records into QuickBooks Online at your direction.
We access QuickBooks Online data only to provide the syncing features you enable. We do not access it for any other purpose.
When you use Pulse to bill your end-users, we process data on your behalf and under your instructions, such as your end-users' account details, service usage records (call, messaging, and AI usage records), invoices, tax determinations, and payment activity. For this data you are the controller and we act as your service provider/processor.
Card and bank-account details used to collect payments are handled through our payment processors (Stripe and IPPay) using tokenization. We do not store full payment card numbers, card security codes (CVV), or complete bank-account numbers on our systems.
We use information to:
We share information only as needed to operate the Service, and only with the categories below:
Each provider receives only the information necessary for its function and is expected to protect it. This is not a sale of personal information.
We retain information for as long as needed to provide the Service to you, and thereafter as required to meet legal, tax, accounting, and audit obligations. Certain records, for example tax calculation records, are retained in tamper-evident storage for extended, regulatorily-appropriate periods. When information is no longer required, we delete or de-identify it.
You may request deletion of your account data as described in Section 8, subject to records we are required to retain by law.
We use administrative, technical, and physical safeguards designed to protect information, including:
No method of transmission or storage is completely secure; we cannot guarantee absolute security, but we work to protect your information and to respond promptly to any incident.
For end-user data we process on a Customer's behalf, requests should be directed to the Customer (the controller of that data); we will assist our Customers in responding.
The proclaimpulse.com website uses only the cookies necessary for the site to function and, where enabled, basic analytics to understand site usage. We do not use third-party advertising trackers. If we add analytics or similar technologies, we will update this Policy and, where required, request consent.
The Service is for business use and is not directed to individuals under 18. We do not knowingly collect personal information from children.
Proclaim Pulse LLC
PO Box 230368, Las Vegas, NV 89105-0368
Questions or privacy requests: use our contact form
We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, by additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.
Modern, multi-tenant billing for telecom, VoIP, and AI-powered communications providers, with event-level AI usage rating and deep telecom tax built in.
